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A2PCheck

A2P 10DLC resubmission checklist

A copy-paste checklist for resubmitting a rejected A2P 10DLC campaign. Walk through each section before clicking resubmit — carriers re-review the whole campaign, not just the field that was flagged.

Guidance only — A2PCheck is independent and not affiliated with Twilio, The Campaign Registry, or any carrier, and we can't guarantee approval.

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01

Campaign Info

Basic details about your messaging campaign.

02

Sample Messages

Provide at least 2 example messages you'll send.

03

Consent & Message Flow

How users opt in, out, and get help.

04

URLs

Links to your website, privacy policy, and terms.

05

Content Flags

Declare any special content attributes.

Campaign description

  • Describes the audience (who receives messages and how they relate to you).
  • Names the use case (marketing, account notifications, customer care, 2FA, etc.) and matches the selected campaign type.
  • Quotes the exact consent text users see at opt-in.
  • Names the URL where opt-in happens.
  • States the expected message volume / frequency.
  • Reads like a real description of your business, not a template.

Sample messages

  • Each sample starts with a brand identifier (e.g. "Acme:").
  • Each promotional sample includes Reply STOP to opt out.
  • Promotional samples include msg&data rates / msg freq disclosure.
  • Samples are concrete — specific offers, order numbers, appointment times — not generic.
  • At least two distinct samples (not near-duplicates).
  • Links use your branded domain, not bit.ly / t.co / generic shorteners.

Opt-in flow

  • Single, named URL where opt-in is captured.
  • Consent checkbox is unchecked by default.
  • Consent language is quoted in the campaign description, verbatim.
  • Confirmation step (email, on-screen, or first SMS) is described.
  • Promotional and transactional opt-ins are kept distinct.
  • Privacy policy and terms URLs are linked from the opt-in surface.

Public URLs

  • Privacy policy URL returns 200, is publicly reachable (no login wall).
  • Privacy policy explicitly covers SMS opt-in data.
  • Privacy policy contains "no sale / no sharing of phone numbers" language.
  • Terms of service URL is reachable and references SMS where relevant.
  • Opt-in form URL is reachable and the form actually exists on the page.

Flags and metadata

  • embeddedLinks set honestly (true if any sample contains a link).
  • embeddedPhoneNumbers set honestly.
  • ageGatedContent set if any sample addresses 18+ content.
  • directLending / numberPool flags set accurately if applicable.
  • Use case classification (MARKETING, ACCOUNT_NOTIFICATION, etc.) matches the actual samples.

Before clicking resubmit

  • Run a final pre-scan and resolve every Red and most Yellow findings.
  • Reread the campaign as if you were a carrier reviewer with no prior context.
  • If the use case has shifted materially, file a new campaign rather than editing.
  • Keep a copy of what you submitted so the next rejection (if any) is debuggable.

Running this checklist across many client campaigns?

The same checks are available as an API — agencies and platform teams gate every client resubmission on a GREEN pre-scan before it reaches TCR. See the API reference or request volume access. We're independent of Twilio and TCR — details on the FAQ.

Frequently asked questions

Should I edit the existing campaign or start a new one?

If the use case is the same and you are tightening descriptions, sample messages, or opt-in language, edit and resubmit. If the use case itself changed (e.g., moving from MARKETING to ACCOUNT_NOTIFICATION), file a new campaign so the audit trail stays clean.

How many times can I resubmit before something goes wrong?

There is no hard public cap, but repeated rejections look bad and can slow review. Treat each resubmission like the last — fix everything, not just the highlighted complaint.

Do I need to change my sample messages if only the description was rejected?

Often yes. Carriers re-review the whole campaign, not just the field they cited. Tightening samples and opt-in language at the same time reduces the chance of a second rejection.

Run a free pre-scanTop rejection reasons